Support / Helpdesk

EVERSYS technicians are there to help with the day to day support issues of newly installed IT-infrastructures or can assist in supporting existing setups.

Telephone Hotline

A call centre of technicians is ready to help customers with questions or problem solving.

Remote Access

For simple tasks, our support team has the ability to directly access the servers from our offices, via remote access technologies. We are also able to quickly help end-users with computer problems by directly accessing the person's desktop if they so wish.

Onsite visits

Sometimes problems cannot be sorted out over the phone or via remote access. Hence, our technicians can come directly to your premises.

Technical support is one of our main areas of competence. If you require help with current IT-Infrastructure problems, you can simply request technical support. Such support can come in the form of an onsite visit or in the form of remote administration.

With proved expert help, EVERSYS helps you integrate new technologies into current IT-infrastructures. Such solutions can be quickly and cost-effectively implemented.

Regardless of the type of technical support you require, we are only too happy to help - quickly and without complication.

In order for customers to benefit from reduced hourly rates and other support-services, EVERSYS offers a range of support packages. These support contracts are designed with small and medium-sized businesses in mind. They can be quickly and inexpensively implemented into current IT-Infrastructures.

Support Packages

Contract customers benefit from support by qualified technicians, who understand the currently installed customer systems... and all of these within guaranteed reaction times and reduced hourly rates.

So that our customers can optimally profit from our support services, EVERSYS offers a number of different support packages. These packages address various categories (Know How, Reaction and Maintenance) with flexible cost-effective solutions, which can be simply bolted on to existing IT infrastructures. Our Support Packages are designed to meet the needs of small and medium-sized businesses.

To meet the needs of differing business setups and requirements, three tariffs have been defined. >>>More information>>>

Navigation

Telephone Hotline

Remote Access

Onsite visits

Support Packages